TheFinanceDirectory.co.uk recognises the importance of protecting your privacy. Our use of personal data is set out as below.

The Finance Directory and our Data Protection Officer

We are TheFinanceDirectory.co.uk, Registered office at 14 Harding Close, Kettering, Northants, NN15 5DQ.

You can contact our Data Protection Officer by writing to the above address, marking it for the attention of the DPO or using the Contact Us enquiry form.

Consent

By using the TheFinanceDirectory.co.uk website, you hereby consent to this Privacy Policy and agree by its terms.

Personal data is any information which identifies you personally whether directly (e.g. your name) or indirectly (e.g. information about your services).

This Privacy Policy is concerned with the personal data of representatives of our business customers, including staff of companies, partners in a partnership and sole traders.

In order to facilitate some of the services available on this website your personal data is collected and stored, for example; name, address, contact number, email address & other basic information. This data is stored using appropriate safeguards to ensure privacy, security & integrity.

Any data collected will be used only: to enable us to validate your review/listing or respond to your enquiry as required or to promote your services and allow us to contact you in relation to your subscription.

Personal data stored will be deleted once it is no longer required for review, validation or any other purpose.

Legal grounds for collecting& holding your personal data.

The following legal bases are used in processing your personal data: Where required to provide you with services, validating a review, upon exit or for us to promote your services on the website, when its in our legitimate interests to do so, e.g. record-keeping, communication logs between parties or for direct communications related to your membership of TheFinanceDirectory.co.uk, With your consent, such as for some direct marketing communications.

Sharing personal information with other organisations?

Your personal information may be shared with third parties for the purposes listed above, with: Our Insurance Providers, Business partners or others who are a part of providing your products and services or operating our business or Other organisations and businesses who provide services to us such as IT software & hardware providers, hosting providers and other back-office functions.

Your information may be shared with LinkedIn, Google and Facebook for performance ad measurement services on our behalf and we obtain consent for such sharing and use as is legally required. These services allow us to monitor online conversions driven by LinkedIn, Google & Facebook using our first-party data. The data is used to match customers LinkedIn, Google & Facebook accounts and report on the online conversions driven by such ad interactions.

Google is committed to protecting the confidentiality and security of the data which is shared. You can read more about how Google uses enhanced conversion data on their website.

We also use personal information in order to serve your advertisements on LinkedIn, Google and Facebook via matching unique identifiers such as cookies or other similar technologies, subject to appropriate safeguards and preferences.

We’re cannot provide you with our services if certain information is not provided to us.

Your personal information is held based on the following criteria unless informed otherwise; for as long as required for reasonable business needs, for as long as we provide services to you or in line with legal and regulatory retention period requirements or guidance, including GDPR.

Periodically, specific automated data-cleansing actions are required to clear the personal details of website users in line within legal requirements; consumer reviews have the reviewer’s personal details anonymised (excluding first/last name) after 30 days, general enquiries are removed from the website after 30 days, the details of TheFinanceDirectory.co.uk members that has been archived are removed after 2 years of no updates/activity, requests to TheFinanceDirectory.co.uk members (Email, SMS, and Callback requests) are anonymised after 2 years and the details of those who have left Help & advice questions are removed after 2 years.

Data collected in server logs.

We store the following information about each request (page visit) visitors make when visiting our website; IP (Internet Protocol) Address, ISP (Internet Service Provider), User agent (browser and OS type), Date and time of each request, the URL visited and In the event of an error additional information about the request will be captured including headers, cookies and the request body (present on PUT and POST requests).

We collect this information to help us monitor traffic to the website, detect and analyse issues and to filter out unwanted traffic (e.g. unregistered web crawlers/bots).

Information is held on the server logs for 90 days. This information collected does not directly provide us with any Personal Data.

General Data Protection Regulation (GDPR) Rights

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data held by us via a Subject Access Request.
• Right to rectification – You have the right to request that inaccurate personal data we hold is rectified, or completed if it is incomplete.
• Right to erasure / The right to be forgotten – You have the right to request that we erase personal data that we hold about you. This right is not absolute and only applies in certain circumstances.
• Right to restrict processing – You have the right to request that we restrict the processing of personal data we hold about you. That is, we may hold that data but may not use it. This right is not absolute and only applies in certain circumstances.
• Right to data portability – You have the right to request that we transfer the data we have collected about you; directly to you or to another organisation.
• Right to object to processing – You have the right to object to us processing personal data we collect and hold about you.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

A more detailed overview of your rights under GDPR can be found on the Information Commissioner’s Office website.